Frequently Asked Questions

Answers to common questions about FSRP operations, member-state reporting, food security analytics, fiduciary controls, procurement, safeguards, and implementation support.

A. Project Overview & Background

What is the primary objective of the FSRP platform?

The platform supports the Food System Resilience Program by coordinating policy work, grants, procurement, safeguards, monitoring, reports, and knowledge products across participating countries and African Union institutions.

Who benefits from the project?

Direct users include the African Union Commission, regional bodies, member states, FSRP partners, implementing teams, and back-office reviewers. The wider benefit is stronger food system resilience and evidence-based decision-making for citizens across Eastern and Southern Africa.

How does the portal support end-to-end operations?

It connects work plans, procurement plans, indicators, reports, safeguards actions, stakeholder engagement, GRM records, events, webinars, and analytics so teams can track implementation from planning through approval, publication, and reporting.

B. Member-State Data & Food Security Analytics

How are member-state reports used?

Member states submit food security, commodity, indicator, and implementation updates. Back-office staff review and approve the submissions before the information appears on public analytics pages and continental maps.

Why does map data require approval before publication?

Approval protects data quality, traceability, and institutional accountability. Public maps should only display validated information that has passed the FSRP review workflow.

What can users compare in the analytics pages?

Users can compare countries, periods, commodities, food security outcomes, targets, achievements, and approved indicator performance where the underlying data has been submitted and cleared.

C. Eligibility, Applications & Partner Support

Who can submit a proposal?

Where a call is active, submissions are normally made by an eligible consortium lead on behalf of the consortium. Individual organizations are not advanced unless the call documents explicitly allow it.

What documents are normally required?

The package can include the application form, work plan, budget, coordinator CVs, research-team CVs, past experience, signed commitment letters, legal registrations, governance information, and audited financial reports.

Which languages are supported?

The public portal supports English, French, Arabic, Portuguese, Spanish, and Kiswahili. Calls may define a required submission language and may allow additional copies in African Union working languages.

D. Finance, Procurement, Safeguards & GRM

How are financial controls handled?

The system supports approved work plans, budgets, fund-flow controls, IFR preparation, designated-account activity, bank-statement references, and expenditure classification for prior-review and non-prior-review reporting.

How does procurement oversight work?

Procurement records can track annual plans, STEP uploads, prior review, no-objection status, high-risk packages, updates, contract progress, and supporting documentation for audit and management review.

How are safeguards, stakeholder engagement, and complaints managed?

Safeguards screening, mitigation actions, stakeholder engagement activities, and GRM complaints are handled as workflow records with responsible officers, status tracking, evidence, escalation, and closure information.

E. Monitoring, Reporting & Knowledge Products

How are indicators monitored?

Indicators can track life-of-project targets, disaggregation, reporting-period targets, achievements, performance percentages, remarks, evidence, and review status.

How are reports and knowledge products connected to the taxonomy?

Components and subcomponents can be linked to work plans, procurement plans, indicators, reports, and knowledge products so implementation evidence can be traced back to the program structure.

How are webinars and events published?

Events and webinars are managed from the back office. Public pages read from approved records rather than fixed manual page content, which keeps announcements current and auditable.

F. Support & Clarifications

Can submitted applications be revised?

Revision rules depend on the active call. Where editing is enabled, applicants can update eligible materials before the submission deadline using the portal credentials provided to them.

How will applicants know their submission was received?

Applicants should receive a confirmation through the contact details registered in the platform. Completeness and review outcomes are communicated through the configured notification workflow.

Who should be contacted for additional clarification?

Applicants and partners can use the official FSRP contact channels published on the portal, including the secretariat email and event or webinar notices when available.